FreshStart30 Privacy Policy | How We Protect Your Information

Updated November 4, 2026. FreshStart30 is operated by Mynians LLC. This section covers our Android and iPhone app and takes priority over general website wording where app practices differ. FreshStart30 is intended for adults aged 18 and over. Test-app accounts and data may be separate from website accounts.

Account, program and wellness data

The app sends your email address, password, optional name, program track, start month, time zone, and reminder preferences to the FreshStart30 service used by the app. WordPress stores passwords as hashes. Habit check-ins, Daily Zone Tracker selections, notes, and optional body weight are stored with your account to provide progress tracking and sync. Course progress and the last lesson opened are recorded so you can continue where you left off.

Support and coaching requests send the text you enter, your account email, and your name to our support or coach inbox. Do not send emergency information or medical records through these forms.

Notifications and device identifiers

If you grant notification permission, the app registers a device push token with FreshStart30 and Expo’s notification service. Notifications are delivered through Apple or Google for program reminders and notices. You can disable notifications in your device settings. We also process limited technical request information and short-lived security records to manage sign-in sessions and prevent abuse.

Purchases and RevenueCat

Apple or Google handles payment for in-app purchases. RevenueCat processes purchase history, product and transaction information, and a FreshStart30 account identifier to verify purchases, restore access, manage entitlements, and provide purchase analytics. Our app does not send your name or email as RevenueCat customer attributes. RevenueCat’s privacy information also applies. Website purchases remain subject to the payment-processing section below.

Embedded course videos

Lessons may load YouTube’s privacy-enhanced player or Vimeo’s player. Opening a video lesson can send your IP address, device/browser details, and the video request to the provider before playback begins. Their processing is governed by Google’s Privacy Policy or Vimeo’s Privacy Policy. Privacy-enhanced playback does not mean that no data is transmitted. Video providers may infer an approximate location from your IP address and use request identifiers and playback activity to operate, measure, and protect their services.

Device-only information and permissions

Calendar events added to your phone, shopping-list checkmarks, saved favourite recipes, and the app’s Inbox history are stored on your phone. We do not upload your other calendar events. The calendar subscription link works differently. If you use it (Calendar sync in the app), the calendar app you add the link to receives your FreshStart30 program schedule, including the titles and descriptions of its items. The link is a private .ics address: anyone who has it can see that schedule, so keep it private. Creating a new link in the app stops the old one, and deleting your account turns the link off. A calendar app may keep the copy it already downloaded until it next refreshes. File access is used when you choose to import a tracker backup. The app does not request access to your contacts, photo library, or device location.

Advertising and health information

The app contains no advertisements and does not include an advertising or general-purpose app-analytics SDK. RevenueCat’s purchase analytics and the embedded video providers’ processing are described above. We do not use your recorded weight, check-ins, or notes for advertising. We use this wellness information to provide your requested program, display progress, and synchronize your data. FreshStart30 provides general wellness education, not medical diagnosis or treatment; see our Health Disclaimer.

Account deletion, selected-data requests and retention

You can delete your account in the app at Me → Delete my account by entering your password and confirming DELETE. You may also request account deletion or deletion of selected data without the app using our account-deletion page.

Deletion removes your user profile, program settings, tracker entries, notification registrations, and active app sessions. It also erases your course progress, quiz attempts, achievements, certificates and course notifications, and turns off your private calendar subscription link. Support correspondence is handled as part of a verified deletion request, subject to applicable retention exceptions. Store purchase events are retained without their FreshStart30 user-account link. Website transaction and refund records may still identify you where required for accounting, tax, security, or unresolved disputes. Your website membership history is kept and marked as cancelled, and website orders keep the billing details entered at checkout, such as your name, address, phone number and email address. We also keep a record that your account was deleted, so that the remaining steps can be completed. It holds your email address until those steps are done; after that it keeps only a one-way coded form of the address, your former account number and the outcome. Your contact at our email-marketing service (email address and name) is not deleted automatically with your account. Unsubscribe with the link in any of our emails, or ask us in your deletion request and we will delete it.

Account and program data are kept while the account is active or until a verified deletion request is completed, subject to legal exceptions. Support correspondence is retained only as long as needed to handle the request and applicable business or legal obligations. Financial records are retained for the applicable legal retention period or unresolved matter, then deleted or anonymized. Protected backup copies expire under the applicable backup cycle; if restored, deletion requests must be reapplied. Device calendar entries and exported files must be removed through your device’s controls.

App privacy contact

For access, correction, account deletion, or other app-privacy requests, contact Mynians LLC, Winter Garden, Florida, USA, at trmosby@mynians.com. We may verify account ownership and respond within applicable privacy-law deadlines.

FreshStart30 is a wellness, meal-planning, habit-reset, walking, nutrition education, and digital program brand based in Winter Garden, Florida, USA. Our website is located at freshstart30.com.

This Privacy Policy applies to information collected through the FreshStart30 website, online forms, quizzes, downloads, email signups, checkout pages, course areas, membership areas, and related digital experiences.

We may collect information you choose to provide, information created when you interact with the website, and limited technical information that helps the website work properly.

Information You Provide Directly

• Name or first name.
• Email address.
• Phone number, if you submit it through a form or request contact.
• Program interest, wellness goals, quiz answers, or form responses.
• Questions, messages, support requests, or feedback.
• Account login details, if account access is offered.
• Purchase, course, membership, or digital access details, if you buy or register for a FreshStart30 offer.

Information Collected Automatically

• Browser type, device type, operating system, and general technical details.
• Pages visited, links clicked, referring pages, and general website activity.
• Approximate location based on IP address.
• Cookie, analytics, or performance data if those tools are enabled on the website.

Wellness-Related Information

If you choose to complete a quiz, form, download request, course registration, or program-related intake, you may provide wellness-related information such as goals, habits, nutrition preferences, activity level, age range, meal-planning needs, walking goals, weight-loss concerns, or similar details. We use that information only to provide more relevant FreshStart30 content, recommendations, support, and program guidance.

When you submit a contact form, booking request, quiz, support request, or similar website form, we may collect the information you enter so we can respond, provide support, send requested resources, or follow up about your question.

We use collected information to operate FreshStart30, respond to users, provide digital access, improve the website, and support our programs.

• To respond to messages, forms, support requests, and account questions.
• To send requested downloads, quiz results, program information, or educational content.
• To provide access to courses, memberships, digital products, or downloads.
• To process purchases, billing, account access, refunds, or customer service requests when applicable.
• To send administrative, transactional, and account-related communications.
• To send marketing emails if you signed up or otherwise permitted us to contact you.
• To improve website content, offers, user experience, and program resources.
• To protect the website, detect misuse, prevent fraud, and maintain security.
• To comply with legal, tax, accounting, and business obligations.

If you submit a form, join an email list, take a quiz, create an account, purchase a product, request support, or register for a FreshStart30 resource, we may send emails related to your request or relationship with FreshStart30.

• Transactional emails — receipts, login details, account notices, password resets, product access, course access, and support replies.
• Program emails — wellness education, meal-planning reminders, habit-reset support, walking guidance, and FreshStart30 updates.
• Marketing emails — resources, offers, new content, and brand updates.

You can unsubscribe from marketing emails using the unsubscribe link included in those emails. Even after unsubscribing from marketing emails, we may still send transactional or account-related messages when needed.

FreshStart30 may offer digital products, courses, meal-planning resources, memberships, downloads, or related wellness programs for purchase. Payments may be processed by third-party payment providers or checkout tools.

We do not intentionally store full credit card numbers on FreshStart30 website pages. Payment information is generally handled by the applicable payment or checkout provider according to its own privacy and security practices.

We may keep records related to purchases, access status, account history, refund requests, support messages, and transaction details needed for customer service, tax, accounting, legal, and business purposes.

If FreshStart30 offers course access, membership access, downloads, digital plans, or private content, we may collect and use information needed to create your account, deliver access, confirm eligibility, provide support, and protect the content from misuse.

• Account username or login information.
• Email address used for access and support.
• Purchase or registration status.
• Course, membership, download, or program access records.
• Customer service and support history.

FreshStart30 may use cookies, pixels, scripts, or similar technologies if enabled on the website. These tools may help the site function, remember preferences, protect forms, understand traffic, improve content, and measure performance.

These Tools May Be Used For

• Website functionality and login sessions.
• Checkout, course, or membership access.
• Analytics and performance measurement.
• Security, spam prevention, and form protection.
• Advertising, retargeting, or conversion tracking if those tools are enabled.

You can control cookies through your browser or device settings. Blocking cookies may affect forms, logins, checkout, course access, or other website features.

We may use third-party service providers to help operate the website, process payments, deliver email, host content, provide account access, protect forms, analyze performance, and support FreshStart30 users.

These third parties may process limited information only as needed to provide their services. Their own privacy policies and security practices may also apply.

We do not control third-party websites, platforms, apps, processors, or services after you leave FreshStart30 or interact directly with them.

FreshStart30 may include links to books, wellness resources, tools, or products on third-party websites. Some of those links may be affiliate links if affiliate relationships are active.

If an affiliate link is used, FreshStart30 may earn a commission when you click the link and make a purchase, at no extra cost to you. Affiliate relationships do not control your price and should not replace your own judgment before buying a product.

We may share limited information only when needed to operate FreshStart30, provide requested services, process purchases, comply with law, or protect the website and users:

• With service providers that help run the website, email systems, hosting, checkout, account access, analytics, or support.
• With payment or checkout providers when needed to process transactions or handle payment-related issues.
• With legal, tax, accounting, or compliance professionals when needed for business operations.
• With authorities, courts, regulators, or other parties if required by law or to protect rights, safety, or security.
• In connection with a business transfer, sale, merger, restructuring, or similar transaction.

We keep information only as long as reasonably needed for the reason it was collected, including to provide services, maintain records, support users, comply with legal obligations, resolve disputes, prevent misuse, and improve FreshStart30.

• Contact messages may be kept for support and follow-up history.
• Purchase records may be kept for tax, accounting, refund, customer-service, and legal purposes.
• Account records may be kept while your account remains active or as needed for access history.
• Email subscription records may be kept until you unsubscribe or request deletion, subject to legal or operational limits. Deleting your account does not delete them automatically: unsubscribe with the link in any of our emails, or ask us to delete them.
• Analytics records may be kept in aggregated or platform-managed form according to the settings of the relevant tool, if enabled.

Depending on your location, you may have legal rights regarding your personal information. FreshStart30 honors these rights to the extent they apply under applicable law.

How to exercise your rights:

• To unsubscribe from marketing emails, use the unsubscribe link in the email.
• To request access, correction, deletion, or any other right, email info@freshstart30.com with your request.
• To control cookies, adjust your browser or device privacy settings.
• To manage third-party tracking, use the privacy controls offered by your browser, device, or the applicable third-party platform.

We may need to verify your identity before completing certain privacy requests. We will respond within the timeframes required by applicable law (generally 30 days under GDPR; 45 days under CCPA).

FreshStart30 is intended for adults interested in wellness, meal planning, habit reset, walking, nutrition education, and weight-loss support. The website is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to FreshStart30, contact us at info@freshstart30.com so we can review and delete it where appropriate.

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email system, payment provider, or internet transmission is completely secure, so we cannot guarantee absolute security.

You can help protect your information by using strong passwords, keeping login details private, logging out on shared devices, and contacting us if you believe your account or information may have been accessed without permission.

FreshStart30 may link to third-party websites, platforms, communities, videos, books, tools, articles, or resources. Those third-party sites are not controlled by FreshStart30.

If you click an external link, the privacy policy and terms of that third-party website or platform may apply. We encourage you to review those policies before submitting information or making purchases through third-party websites.

FreshStart30 content is provided for educational and informational purposes only. It is not medical advice, nutrition therapy, diagnosis, treatment, or a substitute for guidance from a qualified healthcare professional.

You should consult a qualified healthcare professional before starting any wellness, nutrition, walking, habit-reset, weight-loss, fitness, meal-planning, supplement, or lifestyle program, especially if you have a medical condition, take medication, are pregnant or nursing, have a history of disordered eating, or have concerns about your health.

Results vary. Testimonials, stories, examples, screenshots, before-and-after references, or user experiences are not promises or guarantees that you will get the same or similar results. See our full Health Disclaimer for more detail.

We may update this Privacy Policy from time to time to reflect changes to FreshStart30, website features, legal requirements, business practices, or privacy standards.

When updates are made, the "Last Updated" date at the top of this page will be revised. Continued use of the website after updates are posted means the updated policy applies going forward.

For privacy questions, data requests, account concerns, or general support, contact FreshStart30 using the details below.